Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how ambientchillradio.co.uk ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise processes personal data in connection with our website and services. We are committed to protecting your privacy in accordance with UK and EU data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We collect the following types of information when you visit our website:
- Personal Identification: Name, email address, and contact information when you voluntarily submit forms or sign up for newsletters
- Technical Data: IP address, browser type, device information, and operating system
- Cookies and Tracking: Information collected through cookies, web beacons, and similar tracking technologies
- Usage Data: Pages visited, time spent on site, links clicked, referral sources, and interaction patterns
- Affiliate Data: Tracking identifiers and click-through information to monitor referrals to casino partners
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website and services
- To conduct analytics and monitor website performance
- To track affiliate referrals and calculate commissions
- To send marketing communications and newsletters (with your consent)
- To personalise your browsing experience
- To comply with legal obligations and prevent fraud
- To respond to your inquiries and customer support requests
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Track usage patterns to improve our services
- Affiliate Tracking Cookies: Monitor referrals to our casino partners
- Marketing Cookies: Enable targeted advertising and promotional content
Cookie Opt-Out: You can control cookies through your browser settings and refuse non-essential cookies at any time. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect website functionality.
For more information, visit www.allaboutcookies.org.
Third-Party Links
Our website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices of these external websites. When you click on casino links or visit partner sites, you are subject to their own privacy policies and terms of service.
We recommend reviewing the privacy policies of any casino or affiliate website before providing personal information or engaging in gambling activities. We have no control over how third parties collect, use, or protect your data.
Your Rights
Under UK GDPR and UK data protection laws, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal obligations
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Opt-out of marketing communications and certain processing activities
- Rights Related to Automated Decision-Making: Request human review of automated decisions
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
- User Account Data: Retained for the duration of your account and typically deleted within 30 days of account closure
- Analytics Data: Generally retained for up to 12 months
- Affiliate Tracking Data: Retained in accordance with affiliate programme requirements, typically 24 months
- Marketing Communications: Retained until you unsubscribe
- Legal Compliance: Data may be retained longer if required by law or to resolve disputes
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Website: ambientchillradio.co.uk
We aim to resolve all data subject requests and privacy concerns within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
ICO Contact Information:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk